Retail Training & Certification

NRF Foundation's educational and career development programs encourage professional growth and superior performance in retailing for associates and executives at all levels. NRFF training and curriculum products align with industry skill standards and highlight career advancement opportunities. NRFF programs incorporate input from employers to ensure workplace success.

Online Training/NRF University wired

Our eLearning platform, NRF University wired, offers a large selection of online courses for retail professionals at all levels across all formats. NRF University wired links with a Learning Management System (LMS) to track learners' data and their progress.

Instructor Training Resources

In addition to online training, NRFF has instructor-led training, workbooks, and pre-assessment tools that are perfect for educators, trainers, and others in need of high-quality industry-driven training materials in areas such as customer service, sales, retail management, and more.

Professional Certification

Our professional credentials provide an excellent capstone to training programs as they establish clear performance expectations, provide a formal documentation of knowledge, and demonstrate commitment to professional growth.

NRF Foundation professional credentials include:

• National Professional Certification in Customer Service
• National Professional Certification in Sales
• National Professional Certification in Retail Management
• Professional Retail Business Credential

Locate Training and Certification Sites

Learners can enroll in online training courses through NRF University wired,
or locate training programs and certification sites using our interactive map.

Download a summary of all NRF Foundation training resources, curriculum products and assessments.